Almost a year ago I ran into the CPUSE timeout issue when Saving File Permissions. Last week I ran into a similar problem when creating a snapshot of the same VSX gateway. In a year time this VSX gateway received some newer Jumbo Hotfixes and at this point Jumbo Hotfix Take 286 (GA) was installed. I’ve never received a hotfix from TAC when I had the CPUSE issue back then. We only had the workaround with manually deleting the temporary files in/opt/CPshrd-R77/CTX/CTX00001/tmp/. So might it be possible the snapshot and CPUSE issues are caused by the same problem?
Today Jumbo Hotfix Take 213 for R77.30 has been released. This take integrates the recently released seperate security hotfix for DLP and Threat Extraction blades. This seperate security hotfix can only be installed on top of Jumbo Hotfix Take 205.
Recently I had to install a Jumbo Hotfix on a R77.30 VSX cluster for a customer. I made sure CPUSE was updated to the latest version.
When the Jumbo Hotfix installation was in progress I noticed that the status ‘Saving File Permissions’ did not finish. It looked like if this process was hanging. We waited a long time, but in the end the installation of the Jumbo Hotfix was simply cancelled without any warning or message being displayed.