One year later…again millions of zero-byte files?

Almost a year ago I ran into the CPUSE timeout issue when Saving File Permissions. Last week I ran into a similar problem when creating a snapshot of the same VSX gateway. In a year time this VSX gateway received some newer Jumbo Hotfixes and at this point Jumbo Hotfix Take 286 (GA) was installed. I’ve never received a hotfix from TAC when I had the CPUSE issue back then.  We only had the workaround with manually deleting the temporary files in/opt/CPshrd-R77/CTX/CTX00001/tmp/. So might it be possible the snapshot and CPUSE issues are caused by the same problem?

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Memory leak in CPUSE Build 1272

It seems that the Gaia Deployment Agent, also known as CPUSE, is affected by a memory leak. When monitoring devices we saw memory usage increasing rapidly to almost unhealthy proportions. Most of the time the process was cleaned up and memory usage was restored to normal values. But today unfortunately a customer experienced problems with clients running Identity Awareness agents and some Site-to-site VPNs when DAService crashed and a coredump was created. Though it was part of a cluster no failover was initiated…

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CPUSE timeout during ‘Saving File Permissions’

Recently I had to install a Jumbo Hotfix on a R77.30 VSX cluster for a customer. I made sure CPUSE was updated to the latest version.

When the Jumbo Hotfix installation was in progress I noticed that the status ‘Saving File Permissions’ did not finish. It looked like if this process was hanging. We waited a long time, but in the end the installation of the Jumbo Hotfix was simply cancelled without any warning or message being displayed.

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